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Ticket Editing
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Tag important E-mail with our color-coded tags. Click here to learn more.
Now users can edit tickets after creating them. To turn this feature on for your district go to Set Up Tools > Manage Groups > Edit a Group's Permissions > Then select the group you want to edit tickets > Click next and check off the box entitled "Edit Problem Report", then click Save Changes. This feature is only avaiable in TroubleTrakkerPRO and WorkTrakkerPRO versions.
 
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