---
title: BandLab for Education – Allowing Access in SecureSchool
description: "**Overview** If students are unable to access **BandLab for Education** while connected to your school network, SecureSchool may be filtering one or more required domains. BandLab uses specific cloud-hosted services for audio samples, images, and project content. These domains must…"
url: "https://www.k12usa.com/docs/bandlab-for-education-allowing-access-in-secureschool/"
updated: "2026-02-18"
---

# BandLab for Education – Allowing Access in SecureSchool

**Overview**

If students are unable to access **BandLab for Education** while connected to your school network, SecureSchool may be filtering one or more required domains.

BandLab uses specific cloud-hosted services for audio samples, images, and project content. These domains must be added as **Unfiltered** in SecureSchool.

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**How to Allow BandLab in SecureSchool**

1. Log into SecureSchool
2. Go to **Website Filtering > Website Access**
3. Select the appropriate **Filter Set** (example: SSB_Students)
4. Click **Add Sites**
5. Enter the following domains (do not include http:// or https://). You may highlight and copy the list below and paste it directly into the Website Addresses field — SecureSchool will automatically separate them:
   - edu.bandlab.com
   - static.bandlab.com
   - bandlab-prelude-prod-samples-original.s3-accelerate.amazonaws.com
   - bandlabimages.azureedge.net
6. Select **Unfiltered**
7. Leave **Port Access Checked\***
8. Confirm the correct Filter Set is selected at the bottom of the page
9. Click **Submit**

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**Port Access Setting**

\*When adding a site as **Unfiltered**, you may leave **Add Port Access Rules** checked (default). This allows HTTPS traffic on port 443, which BandLab requires.

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**Testing Access**

1. Clear the browser cache
2. Have the student log out and back in
3. Open a BandLab project and test audio playback
4. If issues persist, review SecureSchool logs for blocked entries

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**Reference**

BandLab’s official guidance:
[BandLab for Education – Network Access Requirements](https://help.edu.bandlab.com/hc/en-us/articles/900000403763-I-cannot-access-BandLab-for-Education-on-my-school-s-network)

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**Questions?**

If you need assistance reviewing logs or confirming filtering settings, please contact us:

📧 [support@k12usa.com](mailto:support@k12usa.com)
📞 877-225-0100
