---
title: If SecureSchool blocks a site the user wants to access how do they go about getting it unblocked?
description: "#### Question If SecureSchool blocks a site the user wants to access how do they go about getting it unblocked? #### Answer When a user attempts to access a site that is blocked, the user will get a form to…"
url: "https://www.k12usa.com/docs/if-secureschool-blocks-a-site-the-user-wants-to-access-how-do-they-go-about-getting-it-unblocked/"
updated: "2025-11-11"
category: SecureSchool
tags:
  - ISBossBox
  - LibraryDoor
  - SecureSchool
---

# If SecureSchool blocks a site the user wants to access how do they go about getting it unblocked?

#### Question

If SecureSchool blocks a site the user wants to access how do they go about getting it unblocked?

#### Answer

When a user attempts to access a site that is blocked, the user will get a form to fill out to request the site be allowed. The user then fills out the form indicating the reason for access to the site. Then the moderator for that user's group receives an email with the unblock request and a link to review the site. The moderator can then choose to unblock the site and send an email to the user letting him/her know the site has been opened, or deny access.