---
title: Prevent certain senders email from going to the junkmail folder
description: "#### Summary You can prevent any email from going to your junkmail folder. #### More Information You can redirect messages from your junkmail folder to your Inbox by creating personal rules in your account. To do this go to: **Personal…"
url: "https://www.k12usa.com/docs/prevent-certain-senders-email-from-going-to-the-junkmail-folder/"
updated: "2025-11-21"
category: WebMailPRO
tags:
  - WebMailPRO
---

# Prevent certain senders email from going to the junkmail folder

#### Summary

You can prevent any email from going to your junkmail folder.

#### More Information

You can redirect messages from your junkmail folder to your Inbox by creating personal rules in your account. To do this go to: **Personal Settings > Rule Wizard**

- Click on the "Advanced" button
- Type in a name for your rule
- Click on the option: "From Field"
- Click on the option: "move it to the specified folder"
- Click on the word "specified"
- Click on "Inbox"
- Click on "OK"
- Type in then sender's e-mail address in the regular expression field
- Click on "Finish"