---
title: Problems With AOL.com
description: "#### Summary Recent changes to AOL.com are causing a conflict with our filter.  AOL has moved some content to \"aolcdn.com\", which is causing the issue. If you get the error \"ac_run active content.js is needed\" when trying to access AOL,…"
url: "https://www.k12usa.com/docs/problems-with-aol-com/"
updated: "2025-11-21"
category: SecureSchool
tags:
  - ISBossBox
  - LibraryDoor
  - SecureSchool
---

# Problems With AOL.com

#### Summary

Recent changes to AOL.com are causing a conflict with our filter.  AOL has moved some content to "aolcdn.com", which is causing the issue. If you get the error "ac_run active content.js is needed" when trying to access AOL, you can fix it by unblocking aolcdn.com.

#### More Information

- Go to "Website Filtering" -> "Website Access" -> select a filter set from the list -> "Add a Site".
- For the URL, enter "aolcdn.com"
- Fill in a reason
- For Filtering, Select "unfiltered"
- Select any other filter sets you'd like to unfilter this for
- Click on "Submit"
- Go to "Commit Changes" then restart whatever is needed