---
title: "SecureSchool: Allowing HUDL Focus Cameras Through the Firewall"
description: "# 📷 SecureSchool: Allowing HUDL Focus Cameras Through the Firewall ## 📖 Overview HUDL Focus camera systems require specific domains and ports to communicate properly for video streaming, synchronization, and device communication. If these are blocked by SecureSchool, cameras may…"
url: "https://www.k12usa.com/docs/secureschool-allowing-hudl-focus-cameras-through-the-firewall/"
updated: "2026-04-21"
category: SecureSchool
tags:
  - SecureSchool
---

# SecureSchool: Allowing HUDL Focus Cameras Through the Firewall

# 📷 SecureSchool: Allowing HUDL Focus Cameras Through the Firewall

## 📖 Overview

HUDL Focus camera systems require specific domains and ports to communicate properly for video streaming,
 synchronization, and device communication.

If these are blocked by SecureSchool, cameras may fail to stream or connect properly.

This guide outlines the recommended configuration for allowing HUDL Focus devices through SecureSchool.

---

## 🌐 Step 1: Allow Required Domains

Add the following domains to your **Website Access** settings and mark them as **Unfiltered**.

👉 **Reference: Hudl Technical Requirements**
 [https://support.hudl.com/s/article/technical-requirements-focus-indoor?language=en_US&topic=Prep_for_Install#broadcastreqs](https://support.hudl.com/s/article/technical-requirements-focus-indoor?language=en_US&topic=Prep_for_Install#broadcastreqs)

  hudl.com
 iot.us-east-1.amazonaws.com
 pool.ntp.org
 sentry.io
 s3.amazonaws.com
 ubuntu.com

### How to Add Domains

1. Log into SecureSchool
2. Go to **Website Filtering → Website Access**
3. Click **Add Sites**
4. Paste the domains above
5. Then configure the following:
   - **Reason for Change:** Example: *Allow access to HUDL Focus cameras*
   - **Filtering:** Select **Unfiltered**
   - **Port Access:** Leave default (**Add Port Access Rules**)
   - **Filter Sets:** Select the appropriate groups
      Example: **SSB_Administrators**
6. Click **Submit**

> **Tip:** You can paste all domains at once—SecureSchool will automatically separate them.

---

## 🔐 Step 2: Allow Required Port (RTMP)

HUDL cameras use RTMP for streaming, which requires **port 1935**.

### Steps

1. Go to **Firewall → Port Access**
2. Create rules allowing:
   - **Port 1935**
   - Protocol: **HTTP**
   - Protocol: **HTTPS**

---

## 🧠 Step 3: Add Camera to IP Group (Recommended)

If your environment uses **transparent filtering**, add the camera to an IP Group.

### Steps

1. Go to **User Auth → IP Groups**
2. Click **Add a Workstation IP**
3. Enter:
   - **IP or IP Range**
      Enter the camera’s IP address *(recommended: use a DHCP reservation)*
   - **Name**
      Example: *HUDL Camera 1*
4. Under **Add to IP Group**, select **SSB_Administrators**
5. Click **Submit**
6. Click **Enable Access** if needed

> **Why this matters:** This ensures the camera is treated as a trusted device and not restricted by filtering policies.

---

## 🧠 Step 4: Alternative Method — Add Camera to Firewall Table

If you prefer firewall-based control, add the camera to a Firewall Table.

### Steps

1. Go to **Firewall → Firewall Tables**
2. Click **Manage Table Entries**
3. From the dropdown, select **InternalServers**
4. Add the camera’s IP address
5. Save or apply changes

> **Why this matters:** This allows consistent handling of the device through firewall rules and policies.

---

## 🧠 Step 5: (Optional) Create a DHCP Reservation

If your school is using **SecureSchool DHCP Services**, we recommend creating a DHCP reservation
 for each HUDL camera so the IP address stays the same.

### Steps

1. Go to **Setup → DHCP Services**
2. Confirm that **Use K12USA SecureSchool’s DHCP Server** is enabled
3. Click the **Reservations** tab
4. Select the appropriate DHCP scope
5. Locate the camera in the lease list and click **Add Reservation**
    – or click **Add a new Reservation** to enter it manually
6. Save the reservation

> **Why this matters:**
>  Keeps IP addresses consistent
>  Prevents rules from breaking
>  Makes troubleshooting easier

> **Note:** This step only applies if using **SecureSchool DHCP Services**.
>  If DHCP is handled by another device (Windows server, router, etc.), create the reservation there instead.

---

## 🔍 Troubleshooting

If the HUDL camera is still not working, use SecureSchool’s built-in tools to verify connectivity.

### Check the camera’s IP address

- Go to **Setup → DHCP Services → Leases**
- Locate the device by hostname, MAC address, or vendor

### Test connectivity from SecureSchool

- Go to **Tools & Tests → Tools**
- Use:
  - **Ping** – test if the device is reachable
  - **Arp-Scan** – locate devices on the network
  - **DNS** – confirm domain resolution
  - **Command Line Utility** – for advanced troubleshooting

### Verify configuration

- Domains are set to **Unfiltered**
- Port **1935** is allowed
- Device is added to:
  - **IP Group** or
  - **Firewall Table**
- DHCP reservation is configured (if applicable)

> **Note:** Many HUDL systems use Axis-based cameras, so checking MAC/vendor info can help identify the correct device.

---

## ⚠️ Notes

- Either **IP Groups** or **Firewall Tables** can be used depending on your setup
- IP Groups are typically used in transparent filtering environments
- Firewall Tables are typically used for network-level rule control
- Refer to HUDL documentation if requirements change

---

## 🆘 Need Help?

Questions? We’re happy to help!

📧 [support@k12usa.com](mailto:support@k12usa.com)
 📞 877-225-0100