Our online trouble-ticket help desk sets up in seconds—and lets you track each project’s status from beginning to end.
Looking for a better, easier way to manage your school’s IT trouble tickets? One that doesn’t involve sticky notes, spreadsheets, garbled voicemails, and email chains?
We’ve got just the thing: TroubleTrakkerPRO. Our web-based helpdesk sets up in seconds, requires no software or equipment, and automates all your manual operations—so you can report, track, and manage every tech issue with a few clicks.
Plus, you can proactively schedule preventive maintenance tasks, so nothing slips through the cracks.
This easy-to-use IT trouble-ticket system is customized especially for K–12 schools. All you need is a browser and an Internet connection to start the process:
- Teachers and staff log on to report a problem
- The administrator assigns the task to a technician
- The technician keeps everyone apprised of the project’s status and completion
Best part: You get an instant snapshot of where your jobs stand and who’s working on what. No one pesters you in the lunchroom, you never have to nag technicians, trouble tickets don’t go missing, and everyone’s happy!
What else can TroubleTrakkerPRO do?