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| Did You Know? |
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"SecureSchool and K12USA are definitely top notch" |
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We purchased it for our school district and believe me when I say "it has made my job much easier". Click here to learn more. |
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Efficiency in Maintenance Service Management!
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WorkTrakkerPRO is a web-based work report service for the reporting, tracking
and solving of maintenance issues. WorkTrakkerPRO creates a reliable and efficient communication network
between administrators, maintenance workers, and staff. |
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Click to view screen demos for WorkTrakkerPRO.
Click to calculate your price for WorkTrakkerPRO.
Click to sign up for a Free Full-access Unlimited Use 30 Day Trial!
Get AssetTrakker FREE when you sign up for this service!
Click the links below for Questions and Answers about WorkTrakkerPRO:
WorkTrakkerPRO
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"We have been extremely pleased with both TroubleTrakkerPRO and WorkTrakkerPRO.
Before using these Web based applications, we were using paper forms for all of our work orders and request. These forms were getting lost,
being delayed because of the routing process, lacking follow up, not providing real information on how many or how long a work order took
and identifying what types of work orders where being generated.
ALL of these issues have been resolved since implementing both TroubleTrakkerPRO and WorkTrakkerPRO.
I like the having the application Web based because it gives access to all of our teachers and administrators.
I have put a direct link to your site on our school corporation's home page to make it easier for all of our staff to access.
When we first implemented the process and told everyone that all work orders had to be done via TroubleTrakkerPRO or WorkTrakkerPRO,
we heard from staff that they did not want to change. Now that we have been using the applications for over a year, I can now say that all
of our users would not want to go back to the "old way". They like the ability to monitor the progress and get feed back when the work order
is completed. My technicians like the applications because it helps them set daily priorities.
As a manager, I now am able to get a better handle on the requested work orders. I can also generate reports and provide specific data that helping us
as we implement the Baldrige quality program at Tri-Creek School Corporation.
I like the new enhancements that you are implementing for both TroubleTrakkerPRO and WorkTrakkerPRO.
Keep up the good work."
Robert Hopper, Director of Technology, Tri-Creek School Corporation
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How does WorkTrakkerPro work?
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A user logs in to WorkTrakkerPRO and reports a maintenance problem. View Demo. |
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The designated administrator is automatically notified of the problem. |
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The administrator assigns the problem to a technician (or outside vendor if desired). |
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The technician works on the problem and logs on to WorkTrakkerPRO and files a work report. |
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The user and administrator are notified of the work done and the current status of the problem. |
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"We are very happy so far with WorkTrakkerPRO and TroubleTrakkerPRO.
Your support (in helping us tweak our setup) has been OUTSTANDING! Too many companies fail with support and communication, but K12USA has NOT. "
Mike Henderson, Hawkins ISD
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What else can WorkTrakkerPRO do?
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| Management Features |
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Create a historical record of maintenance problems,
and instantly produce detailed reports of the status of all reported problems. |
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Track inventory and parts used for repairing equipment. |
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Schedule tasks to begin on a certain date, occur on set intervals and/or run for a set number of occurrences. |
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Create your own custom priority levels for trouble tickets. |
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Set deadlines for tickets to be solved and generate automatic e-mails to maintenance personnel when a ticket is overdue. |
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Balance work, assigning tickets to maintenance personnel based on current workload. |
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Integrate the service with AssetTrakker
to see repair histories and warranty information for equipment. |
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Customize almost every aspect of the web interface, from adding your logo and company colors,
to setting up your own user groups to determine who can use what parts of the service. |
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| Report Features |
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Create custom reports and save for later retrieval. |
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Automatically create status reports for individual maintenance personnel. See at a glance which tickets are overdue. |
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Use advanced sorting options for ticket views - sort first by status, then by building, for example. |
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Print tickets two ways - one ticket per page, or no page breaks. |
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Customize single line trouble ticket reports, allowing quick access to tickets via hyperlink
to display further information. |
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