IMPORTANT:
Running multiple complex searches in MessageGuard can cause significant delays.

Examples of complex searches include:

• Using multiple names or email addresses in a single query
• Searching across large date ranges (multiple years)
• Including both sent and received mail
• Searching entire message bodies for words or phrases

Such searches may take days (or longer) to complete.

Before starting this type of search, please contact our support team. We may be able to optimize the process on the backend to help speed it up!

Call: 877-225-0100
Email: support@k12usa.com