Summary #

Users are getting more spam messages lately with a low spam score.

More Information #

This is due to a relatively new type of text-based spamming that is difficult to filter without blocking valid messages.

One option is to click “block this email address” in order to block these messages. Click on the message as if you are going to read it, then click “block this email address.”  This only blocks one sender, and you will still get messages from other senders with variations of the email address.  (If you block susanne@badnews.com, you’d still get messages from sue@badnews.com.)

To block messages based on what they have in common, if for example, you notice that you are getting messages from senders info@somewhere.com and info2@somewhere.com, etc or you are getting messages from senders secrets@annoyingplace.com and secrets@otherannoyingplace.com, etc then do the following.

• Click “Personal Settings” from the left toolbar.
• Click “Rule Wizard”. Click “New”.
• Click to put a check mark in the box next to “with specific words in the sender’s address” (there are other choices that you are also welcome to use).
• Click the blue “specific words” in the line you just check marked.
• Type in the word that is common (in the above example, you would create one rule for “somewhere.com” and another rule for “secrets”.
• Click “Next”.
• Click to put a check mark in the box next to “move it to the specified folder”.
• Click the word “specified”, then click on the folder where you would like it to go. (Probably either junkmail or Trash Can or you could create a new folder prior to making a Spam rule)
• Click “OK” Add any exceptions to this rule (if necessary) then click “Next”.
• Specify a name for this rule (Block somewhere.com or block secrets).
• Make sure “Turn on this rule” is checked, then click “Finish”. 
• Click “OK”.

Create additional rules if needed.