Summary #

You can’t retrieve emails that have been deleted from the trashcan.

More Information #

If you click on the Empty Trash link at any time, the entire Trash Can will be deleted immediately as soon as you click the OK button to confirm the permanent deletion. Once an email has been deleted from the Trash Can it cannot be restored.

If your organization has email logging enabled, your email administrator may be able to print out a copy of the email message for you. Please see your email administrator for this.

You can create folders to store emails in so that you do not have to keep them in your Inbox. To do this, click on All Folders in the left menu. Type a Name for the new folder in the New Folder text box. Then click the Create New Folder button. You will now be able to move email messages to this folder for storage.